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Publications

  • Amer, M., Marx Gómez, J.: Measuring Quality of Electronic Services: Moving from Business-to-Consumer into Business-to-Business Marketplace. Handbook of Research on E-Business Standards and Protocols: Documents, Data and Advanced Web Technologies, IGI Publishing Group, to be published in 2012. 
  • Amer, M., Marx Gómez, J.: Using Electronic Services Quality Metrics as an Enabler Of Business-IT strategy Alignment: a Qualitative Approach. Proceedings of the Conference on ENTERprise Information Systems (CENTERIS) 2010, Viana do Castelo, Portugal, Part I, CCIS 109, ISBN 3642 164 188, pp. 403–412, Springer-Verlag Berlin Heidelberg, 2010.
  • Amer, M., Memari, A., Marx Gómez, J.: B2B Electronic Service Quality in the Information Systems Discipline: Providing a Research Methodology for Enhanced Scientific Research. Proceedings of ICT Innovations 2010. pp. 342-352ISSN 1857 6060, Springer Berlin/Heidelberg, Ohrid, Macedonia, 2010.
  • Amer, M., Marx Gómez, J.: Measuring B2C Quality of Electronic Service: Towards a common consensus. The Encyclopedia of E-Business Development and Management in the Global Economy. ISBN 1615 206 166, pp. 135-143, IGI Publishing Group, 2010.
  • Memari, A., Amer, M., Marx Gómez, J.: A Beehive-like Multi-agent Solution to Enhance Findability of Semantic Web Services and Facilitate Personalization within a P2P Network. In: Proceedings of the ICT Innovations Conference 2009 (ICT2009), Ohrid / Macedonia, ISBN 3642 107 80X, pp. 26-32Springer-Verlag Berlin Heidelberg, 2009.

 

 

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