Eberhard R. Hilf et.al.: Identity and branding of academic services for the academic world of distibuted content and users?

Author(s): Eberhard R. Hilf, Thomas Severiens

Title:
Identity and branding of academic services for the academic world of distibuted content and users? - distributed content, distributed users, universal services: how is identity kept

Date of Upload:
2003-08-27

Article: sent to EUSIDIC Conference 2003

Keywords: branding, identity, distributed services

Abstract:
The requirements for the management of scientific documents, eLearning modules, and administrative files in the scientific world become more and more similar, in as much as they get multimedial and interactive. A rich spectrum of new professional services is needed and not yet covered by present providers. An analysis of some such services, developed and served by the academic word itself is given (an eLearning platform, retrieval engines of distributed sources for documents, elearning modules, and administrative material, and entry points ('portals') in Physics. The necessity of branding and marketing and its subtle differences to that of commercial services for the same customers is elucidated. New techniques allow separation of content server and distribution provider, thus enabling the present bunch of e.g. physics portals, academic, as well as commercial, potentially sharing the same content. How the identity of service is kept to feed the loyalty of users is discussed. Academic developments and their prototypic services may serve as testfield and outsourced research for the industry if consulting in both directions is intensified. In the future world of distributed content, where the rights stay with the authors, free distribution of content by the Universities, tough competition of service providers for a wide spectrum of professional add-on services,which replaces the Gutenberg world and its e-mappings, the strength of industrial nations will rest on their ability to make use of their intellectual capacities.

Copyright: all rights with the authors

URL: http://www.isn-oldenburg.de/~hilf/vortraege/eusidic/abstract.html (text/html)


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