3.7 Intercultural Communication Skills
|Trainer:||Dr. Stephanie Hann|
Stephanie Hann gained a degree in German Studies, Sports Science and German as a Foreign Language before training as a specialist in Media Didactics and gaining her doctorate from Justus Liebig University in Gießen. She began her career as a teacher of German as a Foreign Language and project manager in the software sector before spending a number of years teaching at universities in Mexico and the USA and training as a coach in the USA.
Stephanie has now been a trainer, coach and university lecturer for over 25 years and has been working for Creative Dialogue since 2014. In addition to specialising in time and self-management as well as intercultural communication skills for managers and academics, she also delivers seminars and coaching in the fields of academic writing, the identification and development of personal strengths and talents, change processes and career planning. Stephanie lives in Munich.
To work in research and sciences means working with people from different cultures who may have different styles of communication and a different set of values. Effective communication and understanding is crucial in achieving solid results in research cooperation.
After this course, participants will have an awareness of cultural differences and know the basics of intercultural communication. They will feel more confident in knowing how to handle cross-cultural situations.
We will reflect and discuss different definitions of culture, differences between high and low context cultures, the meaning and importance of cultural dimensions such as time, regulations and taboos, age and gender, power distribution and authority and the self and the group. Furthermore, we will consult the Iceberg model by Schein to better understand how much of our cultural identity as well as our identity shaped by gender are subconscious. We will talk about stereotyping and the meaning of being able to change perspective.
- Definitions of culture
- Meaning and importance of cultural dimensions (Trompenaars)
- Individual construction of culture using Iceberg model by Schein
- Dealing with stereotyping
- Change of perspective
Along with trainer input the participants will be provided with many opportunities and exercises to explore their communication skills in intercultural situations. There will be group and individual work, working with case studies, role-playing games and group discussions. Each participant is encouraged to work on their specific challenges and will receive individualized tips and feedback.
Registration will be possible from 18th of November 2019!