IT Service Desk

+49 441 798-5555 
Please contact the IT Service Desk preferably by , as there is only one telephone line available. The IT Dienste will call you back if you leave your phone number.

Mo-Do 9:00-15:30 Uhr
Fr 9:00-12:00 Uhr

IT Service Desk

Service Portal

IT Consultancy

IT services executives

About IT Services

Following the "Mission Statement of the University of Oldenburg 2010", the IT services have set themselves up in a process-oriented way. In the IT context, this means that we are guided by the proposals for IT service management as formulated in ISO 20.000 and the IT Infrastructure Library. Accordingly, the managers are primarily oriented towards their service and process responsibility.

In addition to service and process orientation, line responsibility is also part of a manager's scope of action in a hierarchical organisation. In our direct management relationships, we use the means of goal-oriented personnel management with annual appraisals, personal development plans and jour fixes.

(Changed: 18 Sep 2023)  | 
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