Lost Library Cards
The loss of your library card should be reported immediately at one of the ORBIS libraries where your library card is valid. A replacement library card costs €5.00. You are responsible for all material borrowed on your library card.
Lost Items
The loss of books and other materials should be reported immediately to:
You will receive an e-mail as a response describing the procedure.
The following processing fees may be charged per lost item:
- fee for processing replacement €15.00
- fee for obtaining replacement €5.00
- fee for assessing damages €7.50 to €50.00
Please note that you must not replace lost books on your own. The acquisition has to be made by the library.