Contact

InfoLine Studium

+49 (0)441 798-2728

uol.de/en/division3/infoservice

Service hours

Monday to Friday 9.30 am to 4.30 pm

SSC InfoDesk - currently closed!

Netiquette for requests by e-mail [pdf]

For personal enquiries please have your student ID or application number ready on hand.

Due to the standby operations of the university, the InfoDesk is only available by mail at  and by telephone at +49 (0)441 798-2728 until further notice.

InfoService at Division 3

InfoService at Division 3

News

Due to an internal appointment InfoLine Studium will only be available from 10.15 am on Wednesday, Dezember 01, 2021.

Thank you for your understanding!

Office Hours at the turn of the year

Division 3 services including InfoLine Studium will be available up to and including Wednesday, 22 December 2021 and on from Monday, 3 January 2022. In January they will start again during the regular office hours.

On 23 as well as from 27 to 30 December 2021, the InfoLine Studium can be reached by phone on +49 (0)441/ 798 2728 from 9.30 am to 2.00 pm. The virtual InfoDesk in Stud.IP will be closed from 27 to 30 December 2021.

Submitting documents within deadlines (e.g. thesis)

The following options are available:

Use the post box in

  • Building V01, Ammerländer Heerstraße 114-118

InfoService of Division 3

InfoService combines the services of InfoDesk in the SSC foyer and the InfoLine Studium.

Reliable e-mail communication

Division 3 uses - if possible - the e-mail address of the University of Oldenburg:
 or

Please contact us only from your University e-mail-accounts.

It facilitates our job and we get in contact faster.

Central point of contact

The InfoDesk in the foyer of the SSC and the InfoLine Studium are the first contact points for students and prospective students who wish to contact the Division 3.

For complex matters, we will direct you to the member of staff best suited to help you with your enquiry. 

By telephone or by email - that is the InfoLine Studium!

For personal enquiries please have your student ID or application number ready on hand.

Initial enquiries for prospective students:

  • Degree programmes of the University of Oldenburg
  • Subject combinations for teaching careers
  • Application and enrolment
  • Application deadlines
  • Subject-specific admission requirement

Initial enquiries for students:

  • Leave of absence, exmatriculation
  • Re-registration
  • Semester contribution
  • Examination matters

Individual consultation appointments for the Study and Career Counselling Service.

SSC InfoDesk - what kind of requests can you get help for?

  • Pre-sorting of requests and directing you to the member of staff of Division 3 who is best suited
  • Brief enquiries about application, enrolment and examinations matters 
  • Receipt of documents (requests, applications, coursework and final papers)
  • Return of not received semester documents

Post trays

Documents with submission deadlines such as applications and assessed work may only be handed in within the consultation hours of the InfoDesk. After end of the particular consultation hour all documents which must be stamped on receipt with the current date should be placed into the post box in building V01 (Poststelle), Ammerländer Heerstraße 118. Please also use this post box for other post addressed to the Student Service Centre, if it is outside opening hours.

(Changed: 2021-11-29)