Student InfoLine

+49 (0)441 798-2728

Mo – Th  9:30 am to 4:30 pm

Fr             9:30 am to 1:30 pm

Service hours

Student Service Centre – A12

Mo to Th  9:30 am to 4:30 pm

Fr              9:30 am to 1:30 pm

Netiquette for requests by e-mail [pdf]

For personal enquiries please have your student ID or application number ready on hand.

Please note

Tickets are currently not being issued for the Central Study and Career Counselling Service in Johann-Justus-Weg.

Tickets with QR Code

Tickets with QR Code

At the InfoDesk you can recieve tickets (with a QR Code) for the following offices during their office hours:

Apps for scanning QR-codes

Waiting? - Make use of your ticket's QR-Code!

As soon as you scan your QR-code, the code enables you to see:

  • How many people are waiting ahead of you
  • The average waiting time
  • Up-to-date information
  • The code can be used anywhere, regardless of where you are

Now serving ticket number
I-R-05. There are 5 visitors in line ahead of you. 

Please note:
The waiting time is dependent on those who pulled a ticket at the SSC InfoDesk before you. 

(Changed: 15 Sep 2023)  |