Due to the coronavirus pandemic, the University of Oldenburg cannot provide the customary personal consultation sessions to advise students and help them with their inquiries at the Student Service Centre. As from March 2020, successive changes to the organisational structure have made it possible to extend the range of services offered.

The latest change was effected as from 14/12/2020: There are now three functional email addresses that can be used to contact the Examinations Office about the processing of examinations. These email addresses are staffed by three teams, currently consisting of 15 administrators.