Success in the business world relies on every facet of communication. The ability to write succinct and pertinent written communications; to be able to negotiate and discuss; to listen and respond and to present to an audience are some of the key components of this course.
This multifaceted course will include:
- Written communications – E-Mails, faxes, letters, memos
- Telephoning techniques and tips
- Networking and social communication
- Cultural differences and expectations
- Presenting – structure, delivery, body language, visual material, responding, analysis
The course is conducted exclusively in English and therefore a competence level of at least Level 4 is a requirement. This is half of a 6 Credit Point course.
Assessment is in the form of a Portfolio: There are two pieces of assessed work required.
i) Business presentation - 70%
ii) Reflective essay - 30%
Course material will be provided.