We are currently setting up the FON Service within IT services to provide a future-proof and user-friendly telephony solution. This is based on ‘Voice over Internet Protocol’ (VoIP) technology. With the FON Service, staff will be able to make calls via the Webex app from any location using a work device.
The transition to the FON Service is scheduled to be completed university-wide by autumn 2028. A pilot scheme is planned for early 2027. The phased roll-out of the FON Service to staff is set to begin in mid-2027.
Since 1 September 2026, the ‘private calls’ function has no longer been available. The Presidential Board has decided to discontinue this function because the number of users had been steadily declining.