Request an Account
Contact
- Please contact us preferably by e-mail to one of the addresses below. Primarily, please contact our support address hpcsupport@uol.de.
- If you wish to contact us by phone, please call us at the numbers listed below. Alternatively, you can e-mail us to arrange an appointment for a telefone call.
- Due to corona, we are currently not in the office on a daily basis.
HPC Support
Address:
Request an Account
Request an HPC-Account
If you want to use the HPC cluster, you need to have an university account (e.g. abcd1234) and the account needs to be part of a cluster group. Cluster groups are basically the work groups which are using the cluster. (You can find a list and other informations about that here: Unix groups) Until now we were using a form on the home page of the scientific computing were you could request an HPC account. This process is now automated and you are able to join a group on your own. To do so, follow these simple steps:
- Visit the user administration web interface.
- Click on "Zugang zu HPC" in the section "Anforderungen".
- You will then be taken directly to the cluster group selection ...
- ... where you need to select the group you want to join.
- Submit your choice by clicking on "Übernehmen" ("Submit"). If your desired group isn't listed, please contact the .
An administrator will then check, and most likely confirm your request. After that you will be able to use your university account for logging into the cluster.
Note: If you accidentally joined the wrong group or if you simply want to switch to a other group, you follow the steps described above too.