FAQ - Frequently Asked Questions
Contact
- Please contact us by e-mail via one of our two support addresses, depending on your request.
- If you wish to contact us by phone, please call us at the numbers listed below. Alternatively, you can e-mail us to arrange an appointment for a telefone call.
- Our usual office hours are from 9am to 5:30pm. If we are not available, you can always reach us by mail.
HPC Support
Research Data Management
Carl von Ossietzky Universität Oldenburg
Wissenschaftliches Rechnen
Johann-Justus-Weg 147a
D-26127 Oldenburg
FAQ - Frequently Asked Questions
Introduction HPC
Members of the University Oldenburg have access to a central high-performance compute (HPC) cluster, which is maintained and operated by IT services. The technical specifications of the current HPC system can be found under HPC facilities.
Frequently Asked Questions
- I would like to use the HPC Cluster, whom should I contact?
In order to use the HPC cluster you have to request an account, which typically is ready to use in 1-2 days. - I have an account, what should I do next?
The first you should do is to read the documentation in the HPC Wiki, that answers many questions about the usuage of the cluster. - Where can I get additional information?
You are more than welcome to contact our scientific computing staff, alternatively your colleagues may be able to help you as well. There is also a regularly changing range of courses available, where you can learn more about using a HPC Cluster for your projects. Additionally, you can find nearly everything important regarding the HPC on our Wiki. There, you can find another FAQ which is more detailed than this short introductory FAQ. - Which applications are available on the HPC cluster?
There is a long list which is displayed on the cluster by the command "module available". But a much better way would be to take a look at the software wiki page. - My favourite application is not installed on the cluster, what now?
In this case, open a ticket by sending an e-mail to in which you provide further information and requirements for the corresponding software.