Student InfoLine

+49 (0)441 798-2728

Mo – Th  9:30 am to 4:00 pm
Fr             9:30 am to 1:00 pm

uol.de/en/division3/infoservice

 

SSC InfoDesk

Student Service Centre – A12

Mo, Wed, Th   9:30 am to 4:00 pm
Tu                     9:30 am to 4:30 pm
Fr                      9:30 am to 1:00 pm

Netiquette for requests by e-mail

For personal enquiries please have your student ID or application number ready on hand.

For technical reasons, it is currently not possible to place an on hold announcement in the InfoLine Study. Instead, you will hear a dial tone during our business hours if you are in the queue. In this case, we ask for your patience until the call can be answered.

Map of the University of Oldenburg

Advisory services of SSC

Advisory services of Student Service Centre (SSC)

Advisory services of Student Service Centre (SSC)

Under the roof of the Student Service Center, many advisory services of the University and the Studentenwerk Oldenburg for students are united. 

AskOne InfoPortal

AskOne is the central advisory service within Stud.IP for students (university login required) covering a wide range of topics relating to their studies!

In Stud.IP, students will find the‘AskOne InfoPortal’tile on the ‘Dashboard’. When using AskOne, data stored in the student’s profile is also transmitted. No more typing things out by hand and no more mistyped numbers in emails or student ID numbers!

Go directly to AskOne

SSC – the Student Service Centre

The Student Service Centre brings together many of the university’s and the Oldenburg Studentenwerk’s service centres, and is the point of contact for a wide range of matters relating to your studies.

Student Information Line

+49 (0)441 798-2728

Mon – Thu 9.30 am to 4.00 pm
Fri 9.30 am to 1.00 pm

uol.de/dezernat3/infoservice

InfoDesk opening hours at the SSC

Mon, Wed – Fri 9.30 am to 12.30 pm
Tue 9.30 am to 4.30 pm

Where can I find what?

SSC Buildings A7 and A12 in detail

Building A12

SSC at A12 in detail

Ground floor

InfoDesk – Foyer
for getting consultation tickets and initial advice.

Mo, Wed    9.30 am to 12.00 noon
Tu, Th         9.30 am to 4.30 pm
Fr                closed

 

Intercultural Meet-Up - Foyer
Event location for intercultural meetings.

 

CaféBar - Foyer
Shorten waiting time in a pleasant way – in the CaféBar of Studierendenwerk.

Mo-Th   9:30 am – 12:45 pm
               1:15 am - 4:30 pm
Fr            9:30 am – 1:00 pm

Opening hours may vary during the semester holidays. Current opening hours can be found on the Studierendenwerk website.

 

Student services organisation
Without registration:
Counselling for the Disabled
Financial Advice
Social Benefits Advice
BAföG Service Office

1st floor

Administration office and Head of Division

Admissions Office
Information about application, admission, enrolment and enrolment affairs.

In Person
Tu 2:00 – 4:30 pm
Th 10:00 – 12:30 am

Phone/ Online
with appointments via Stud.IP

2nd floor

Academic Examinations Office
Advice with all examination-related matters.

In Person
Tu 2:00 – 4:30 pm
Th 10:00 – 12:30 am

Phone/ Online
with appointments via Stud.IP

3rd floor

Academic Examinations Office
Matters of recognition.

Recognition based on studies

Recognition based on professional competencies

In Person
Tu 2:00 – 4:30 pm
Th 10:00 – 12:30 am

Phone/ Online
with appointments via Stud.IP

 

International Office (IO)
Advice on stays abroad for students and university staff as well as a welcome service for international students, doctoral students and guest researchers.

In Person
Tu 2:00 – 4:30 pm
Th 10:00 – 12:30 am

By Phone
Mo              9:00 – 12:00 am
Mo and Th 2:00 – 3:30 pm

Online (BBB)
Tu 9:30 – 10:30 am

Building A7

SSC at A7 in detail

1st floor

InfoService at Division 3
InfoService combines the services of InfoDesk in the SSC foyer and the Student InfoLine.

InfoDesk at SSC – A12

Student InfoLine

Mo-Th   9:30 am – 4:00 pm
Fr           9:30 am – 1:30 pm

+49 (0)441 798-2728

 

InfoManagement of Division 3
Editing the pages of Student InfoPortal und Division 3.

 

Study and Career Counselling Service
Advice from choice of degree programme to beginning professional life, about scientific working methods and about career planning.

In Person
Tu 2:00 – 4:30 am
Th 10:00 – 12:30 am

Phone/ Online
with appointments via Stud.IP

How to reach the counselling facilities of Division 3

 

Telephone and virtual counselling appointments can be booked via Stud.IP (Admissions and Examination Office and ZSKB).

Please note the announcement in Stud.IP regarding the different service hours of the departments as well as the extended availability of appointments.

Consultation hours in person of the SSC in A12 or A07

Tu 2:00 pm – 4:30 pm (waiting ticket issuing in A12 from 1:45 pm – 4:15 pm)

Th 10:00 am – 12:30 pm (waiting ticket issuing in A12 from 9:45 am – 12:15 pm)

(Changed: 07 Oct 2026)  |  Kurz-URL:Shortlink: https://uol.de/p75239en
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