ICBM-IT
ICBM-IT
Please always send enquiries to ICBM-IT via email to
- these will only be read by the team members named on the left.
Latest news from ICBM-IT
Notes on the mandatory use of the SentinalOne antivirus software
(Excerpts from emails from Thorsten Kamp & Renke Schütte)
... As announced last autumn, the Presidential Board has now decided that Sentinel One must be used as virus protection on all university systems for which a client exists.
... The obligation to install SentinalOne also applies to all mobile computers (laptops/notebooks) and teleworking stations with university devices.
Please note that SentinalOne must also be installed for every new PC and every new installation.
SentinalOne can be downloaded here for various operating systems (bottom entry in the list): https://uol.de/en/it-services/services/software
Private computers of employees and students or visiting academics
SentinalOne is not to be installed on the private computers of students, employees or third-party devices. However, there is an obligation to ensure that these private devices also have adequate, up-to-date virus protection and an up-to-date operating system including security updates if these devices connect to the university network (e.g. via VPN/GlobalProtect). For private Windows devices, this can be achieved, for example, by using the free Windows Defender antivirus software and an active Windows firewall. Everyone involved is aware that we all have only limited possibilities to enforce this, especially for students.
Background:
Last year, our university was exposed to a massive malware attack, which could only be fended off with the massive deployment of personnel and financial resources in the six-figure range and a bit of luck. The attackers are becoming more and more professionalised and are thus making millions of euros through blackmail; the damage to companies and institutions also runs into tens of millions every year. Several universities have already been affected and were barely able to work for weeks.
This professional, organised crime also forces our university to strengthen protective measures to protect confidential data, research results and the functioning IT infrastructure (email, internet, data storage, etc.). Our IT services can only operate a part of the protection centrally; another part of the protection must be installed, updated and operated individually on each computer. Part of this individual protection on each computer is SentinalOne and an up-to-date operating system with all security updates. As the Schools are independent in their IT support and the Institutes are responsible for their own areas, this email is being sent to you (/you) for implementation.
SentinalOne should have been installed on all university computers months ago, but an analysis has shown that we have a considerable gap here. SentinalOne does not appear to be installed on many computers and no agreement/arrangement appears to have been made with the DSM for an alternative, equivalent protection measure for these computers.
Against this background, the Presidential Board has now decided to make installation mandatory, as it is a matter of protecting the university's IT infrastructure, including all our data.
Further measures such as 2-factor authentication will follow.
Information and a how-to can be found under this link.
2024-03-26
Mission statement
We are service-oriented contacts for all questions and problems in the area of IT infrastructure. We see our central tasks in
- advising on the purchase of IT hardware and the use of central IT services at the university,
- setting up and maintaining an operational software environment,
- monitoring and analysing the IT infrastructure in order to avoid problems in advance and ensure security, and
- providing support for IT solutions to questions of scientific computing and data management as well as online teaching and presentation technology.
Our goals are good communication and transparency as well as sustainable solutions and security.
How do I get support?
Please always send your request by email to (ticket system). You will receive an email reply as soon as possible from the IT team member who has dealt with your request. To prioritise requests that arrive at the same time, please describe the importance and urgency of your request in your request.
Be aware of phishing mails
Just some Links:
- BSI Phishing erkennen
- Phishing im Netz erkennen und vorbeugen
- UOL- DSM FAQ
- Verbraucherzentrale Phishing erkekennen
Und doch noch mal ein eigener Text:
Due to recent incidents we would like to remind you how to take care of spam and phishing mails.
Since even in hacker circles there is a shortage of skilled workers, most spam/fraud is not too intelligent (=dangerous), but thanks to DeepL and ChatGPT at least it looks not that bad anymore. That means it's getting more difficult to detect, On the other hand: looking at the mail is usually still without danger and most of the time clicking on links is not harmful either. Entering anything on the linked pages is FATAL in case of a phishing site.
There are a few basic rules you should follow within EVERY mail:
No matter where the mail comes from and in which program you look at it: BEFORE you click on any link, look in the mails header for the full sender (if you can see it) but that's just a first clue. After that, look at the exact link you want to click on. To do so hover your mouse over the link and the real destination should usually be displayed in the lower left corner (on cell phones, usually long-click the link). After you have clicked on a link, look at the top of the browser address page to see if this is really the institution you want to go to. A few examples to try out:
ICBM IT
ICBM IT
„https://uni-oldenburg.de∕.si42.de/icbm”
None of these links directs to an ICBM or other university page! Last one has to be copied by hand, but obviously it is 'uni-oldenburg.de' between the first slashes after https ;)
This practice of checking links BEFORE and AFTER clicking also applies to clicking links in web pages.
How do I set up a Teams account?
- Instructions for setting up MS Teams (as part of Office365) at university account level can be found at: Register Microsoft account for Teams ...
Windows: Is my Bitlocker active?
Bitlocker is a programme to further protect unauthorised access to hard disk data. Normally, this protection is completely unnoticed, but under some conditions a Bitlocker key file is required. If this is not present, access to the data is no longer possible or at least considerably more difficult...
Please check if the Bitlocker is active and inform us if it is by following the steps below:
- Go to the Windows settings (cogwheel in the start menu).
- Search for 'Bitlocker
- Go to 'Manage Bitlocker' and one of the two alternatives should appear:
- Alternative 1: If it looks like this (X: Bitlocker disabled or Bitlocker waiting to be enabled) everything is OK, Bitlocker is not active
. or
- Alternative 2If it looks like this (Bitlockeractivated and the options to deactivate it) inform us to discuss how to proceed.
- Alternative 1: If it looks like this (X: Bitlocker disabled or Bitlocker waiting to be enabled) everything is OK, Bitlocker is not active
