Telephone numbers and contacts for emergency situations:

Acute danger to life and limb:
Police 110

Acute medical assistance and fire brigade:
Rescue service 112

Disruptions to building operations (Division 4)
0441-798 2222

Information on emergencies and accidents

When do I call the emergency number 112 ?

In the event of serious accidents, serious injuries, heavily bleeding wounds, unconsciousness, etc. and in the event of a fire, an emergency call must be made immediately.

When do I call the emergency number 110?

As soon as there is an acute danger to life and limb, call 110. Such situations can be, for example: traffic accidents, threatening situations, violent situations, etc. .

Do I need authorisation to alert the police or rescue service/fire brigade?

As soon as you find yourself in an emergency situation, it is important to act quickly. If you think you need professional assistance from the police, ambulance service or fire brigade in this situation, you can call them directly via the emergency number.

What do I do if I am unsure whether I need to make an emergency call?

If in doubt, dial 112 or 110 depending on the emergency situation. In any case, you will receive professional support in your situation. During this phone call, you will be questioned in detail about the emergency situation and, if necessary, the correct measures will be initiated immediately.
The result of the phone call may also be that the situation can be resolved in another way.

What do I do if the accident is not so "dramatic"?

In the case of less dramatic accidents such as a twisted foot, chemical burns to individual fingers or other minor injuries, initial treatment by a first aider may be sufficient.

However, as this is an accident at work or commuting accident, further medical treatment must be provided exclusively by the authorised transit doctors (D-Arzt).

Which telephones can be used to make an emergency call at the university and do they also work in the event of a power cut?

112 or 0-112 can be dialled directly via all UOL telephones.

However, in the event of a power failure, most of the keypad telephones (IP telephones) fail as they are network-supported. The old dial telephones, which are still occasionally found in buildings, still work as they use a different technology.


Which doctor should I see for treatment? What are D doctors?

For occupational accidents of any kind, it is not the general practitioner but exclusively the D-doctor (transit doctor) who is responsible. D-doctors are doctors and hospitals specially authorised and appointed by the state accident insurance fund (responsible accident insurance institution) (see list of doctors).

Except in the case of foreign bodies in the ear or injuries to the eyes or teeth , an ENT ophthalmologist or dentist can be consulted directly without prior consultation of the D doctor.

If initial medical treatment is required (e.g. serious accident with emergency medical intervention), a transit doctor authorised by the accident insurance institution (registered D-doctor or hospital) must be consulted immediately for further treatment.

How do I get to the doctor or hospital?

In the event of a serious accident, the ambulance service must always be called to transport you by ambulance.

In less dramatic incidents, you can also call 112 to request an ambulance.

To avoid further accidents, injured persons should not drive themselves to the doctor. In the case of transport by taxi/car, it is advisable for the injured person to be looked after by an accompanying person in addition to the driver.


Who is the responsible accident insurance institution / employers' liability insurance association?

Responsible accident insurance / employers' liability insurance association:

Landesunfallkasse Niedersachsen (LUKN)
Am Mittelfelde 169
30519 Hannover

First-aid book entry, accident report, commuting accident form

The following forms must be submitted within 3 days in order to be able to assert claims against the accident insurance institution (including for any consequential damage resulting from an accident at work).

First aidbook entry: Every injury, no matter how insignificant, that has occurred in connection with the academic appointment must be entered in the first aid book. The first aid book can be found in the first aid box or you can ask the first aider in your organisational unit. This is because even the smallest wound can lead to more serious consequential damage or infection.

Accident report: If a D-Arzt has been consulted or if you are unfit for work for longer than 3 days, an accident report must also be completedimmediately. The accident report contains a precise description of the course of the accident and all important information about the accident victim.
This must then be forwarded to → Division 1 (for employees) or → Division 3 (for students).

Travel accident form: In the event of a commuting accident, the commuting accident form must be completed in addition to the accident form and attached to the accident report.

There may be accidents that are also very mentally demanding and stressful for the first aiders. In these cases too, the first aiders concerned also fill in accident reports and make a first aid book entry.

Who receives the accident report and the commuting accident questionnaire?

  • Employees send the documents to the responsible processing department in the Human Resources Division (Division 1).
  • Students send the documents to Division 3.
(Changed: 11 Feb 2026)  Kurz-URL:Shortlink: https://uol.de/p4592en
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