IT support for School I
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IT support for School I
Dear users,
We are the first point of contact for IT issues in School I:
- Technical support for scientists and employees of the FKI
- Ordering IT, multimedia devices, software, etc.
- Planning multimedia solutions for teaching and research
- Administration and setup of servers
- Support of Apple devices via mobile device management
- Issue of mobile conference solutions & cameras for teaching
- Technical support for thesis defences, habilitations and recruitment procedures
- Other technical matters
The Institute of Social Sciences is not supervised by us, but by Regina Jussen.
Link to the IT-Service-Portal
You have the following options in the portal:
- Submit IT faults/requests
- Overview of your requests
- Link to our FKI software portal
- Link to the university's software portal
Attention: Make sure you click on the tile "IT Support of School I" so that we receive your enquiry - otherwise your enquiry will end up with the central IT services.
Download Teamviewer client of the university:
How can I contact the IT support of School I?
You can reach us via the following channels:
- by telephone (see contact details below)
- by email (to
- via website (open servicedesk.uni-oldenburg.de in the browser → Self-Service-Portal → IT Support of the FKI)
- or of course personally on site in A02-1-102
How do I place an IT order?
There are two ways to place an order:
- by email to
- via our web interface → servicedesk.uni-oldenburg.de → Self-Service-Portal → IT Support of the FKI → IT Order to School I
Two important notes:
If you choose the route via the web interface - don't worry:
An order will only be triggered after verification - you simply provide us with all the necessary information with the order form.
We will get back to you if we have any queries.
Attention: Please do not order technology independently via the EDE portal, but choose one of the above-mentioned methods!