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IT Service Desk

+49 441 798-5555 Please contact the IT Service Desk preferably by email, as there is only one phone line available. The IT Dienste will call you back if you leave your telephone number.

Mon-Thu 9:00-15:30 Fri 9:00-12:00

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Access to the campus network

In order to use the IT services of the University of Oldenburg, you need a reasonably up-to-date end device (desktop, laptop, tablet, smartphone) and a valid user account. Depending on the type of your end device and your own location, you can connect to the IT systems on the campus network of Oldenburg University in various ways:

Access to the campus network via eduroam WLAN

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Eduroam-WLAN on the campus of the University of Oldenburg

The University of Oldenburg participates in the eduroam service network. This allows all university members to gain network access on the campus in Oldenburg as well as at any other eduroam locations worldwide via the local WLAN with their University of Oldenburg user ID. Many German research institutions belong to the eduroam network; a complete list can be found on the pages of eduroam.org. Of course, guests from other eduroam institutions can also use the WLAN of Oldenburg University with the login data of their home institution.

In the public areas on the campus of Oldenburg University (lecture halls, seminar rooms, central library, cafeterias) you can use the WLAN network access via eduroam. However, the quality of this network connection depends very much on the number of competing end devices and can sometimes be very slow at peak times or not available at all for a short time. This is in the nature of things and unfortunately cannot be changed.

Please note: The offices and laboratories of the university are typically not equipped with WLAN. Please connect your terminal device there to the campus network via cable!

Automated configuration of your terminal device with easyroam

An automated configuration of your terminal device for eduroam use can be downloaded from the easyroam website. Please log in here with your access data and agree to the data transfer. If necessary, you must first select the Carl von Ossietzky University of Oldenburg as your home organisation. Then follow the instructions on the website or in the downloaded installation programme.

You can install the easyroam app for Android or iPhone via the respective store of the end device.

If you have previously used the apps EduroamCAT or GETEDUROAM, you must remove them before using easyroam.

If you do not achieve the desired result with these instructions, our IT consulting service or our IT service desk will be happy to help you.

Access to the campus network via network cable

As a University employee with a fixed workstation, you connect your terminal device by cable to a data socket in your office. The prerequisite for such a wired connection is that the data socket in question is activated.

VPN access to the campus network from outside

If you need access to the campus network from outside (outside the campus network) via the Internet, you can establish such a connection using a VPN-client on your end device. VPN refers to a virtual, private (self-contained) communication network.

The VPN mechanism uses a tunnel through the Internet to extend the university's campus network (intranet) to any other Internet access point: your end device at the other end of the VPN tunnel behaves almost exactly as if it were located directly in the campus network. This is the prerequisite for services that are offered exclusively in the campus network (including the L drives and web pages restricted to the intranet).

VPN use requires that you install specific software (a VPN client) on your end device, that you have access to the campus network via a user account and that you currently have Internet access. VPN access to the campus network is also suitable for teleworking by university employees.

For instructions on setting up your end device and information on downloading a VPN-client suitable for you, select the VPN client for the operating system you are using from the selection list (left).

Advantages of VPN access

  • You can use your internal IP address to access various non-public university services.
  • The encryption of the VPN connection makes it more difficult to read data traffic in the WLAN and on the Internet. This may be attractive for you if you connect your notebook via an external network.

Restrictions on VPN access

  • The procedure requires that you use your own end device with an installed VPN client.
  • Dialing in via VPN client does not remove all access restrictions and therefore does not provide access to all network services.
Service Desk (Changed: 14 Mar 2025)  Kurz-URL:Shortlink: https://uol.de/p8470en
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