Contact

IT Service Desk

+49 441 798-5555 Please contact the IT Service Desk preferably by email, as there is only one phone line available. The IT Dienste will call you back if you leave your telephone number.

Mon-Thu 9:00-15:30 Fri 9:00-12:00

IT Service Desk

Service portal

IT Consultancy

IT-Dienste executives

Software and web applications

Access

The download area is accessible using your university account.
Please use Microsoft Edge, Chrome or Mozilla Firefox as your browser.

We would also like to draw your attention to the software and services offered by the Academic Cloud, the academic service portal for Lower Saxony. The Academic Cloud is a portal that can be used by universities, higher education institutions and research institutions in Lower Saxony.

** Connection to the university network required (access via licence server).

DesignationLocation
MatLab
for Unix / Windows
Software download
Further information
Maple
for Unix / Windows **
Softwaredownload
Further information

Attention: Use Maple in a current version.
Maple 2021 will no longer be supported from 24.03.2024.
Mnova
(NMR spectroscopy)
Software download
MAXQDA **

Software download

Attention: Use MAXQDA from version 2024.
MAXQDA 2022 will no longer be supported from the end of January 2024.

SPSS / AMOS **

Software download

Note on version change and computer rooms
Further information

Global Protect VPN client

Further information under VPN access to the campus network from outside

ArcGIS for Desktop, replaced by

ArcGIS Pro
and
ArcGIS online

You can only log in with your personal university account to licence ArcGIS Pro or to use ESRI Online. (The network licence is no longer available).

Instructions for accessing ArcGIS Online and ArcGIS Pro

Information from ESRI for students: Link to ESRI

ArcGIS Online (for students)Students can use ArcGIS Online after registering at https://konto.uol.de/.
Digital maps of Lower Saxony for ArcGIS (for employees)Software download (for employees)
Origin **Software download
EndNoteSoftware download
CitaviLicence request for students and employees
Citavi Web (operation in the browser, no installation required) can also be used with this licence.
The plugin "Citavi Picker"(instructions here) can be installed in the browser, then publications can be automatically added from websites.
Notes on use with Office 2016
Software download here
CorelFurther information on
KeepassXCPassword manager or password vault whose use is recommended by the Data Protection and Information Security Unit within the FAQs formulated there for storing passwords.
A download can be made via the original pages for the product KeepassXC.org, a detailed installation and usage description is available here.
KOFAX Power PDF (Windows)Software download - and installation via ZENworks, provided the university PC is connected to the central software distribution.
SentinelOne (virus protection)Software download (for employees)
The software is only licensed for use on official university end devices. Please provide your own virus protection for private computers.
Service Desk (Changed: 03 Feb 2025)  Kurz-URL:Shortlink: https://uol.de/p8509en | # |
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