Demand Management

Demand Management

Demand management

Goal

Demand management determines the IT service requirements of the university's business processes and thus controls the required capacity of IT resources.

Scope and area of application

Concepts and principles

Unused and surplus IT resources cause costs that are not offset by appropriate benefits. They should therefore be avoided.

Activities

Benefits for the university

Only those IT resources that actually generate benefits in the university's business processes need to be financed.

Key Performance Indicators

Critical success factors

Roles and responsibilities

(Changed: 11 Feb 2026)  |  Kurz-URL:Shortlink: https://uol.de/p8630en
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