"How do I tell my..." Tools for conducting online conversations

Online training on 11/12 and 19 September 2020

Non-verbal communication is also very important in online conferences. The spoken word, on the other hand, plays a much smaller role than we assume. In an online training course, you will practise techniques for guiding conversations respectfully and effectively. Non-verbal parts of everyday communication become visible and tangible.

Whether in counselling sessions, one-to-one meetings in a seminar situation or dealing with clients - every conversation in everyday life has a goal: to look good yourself, maintain a relationship, advise your partner or convince them of something. The spoken word plays a much smaller role than we generally assume. Non-verbal communication plays a major role in influencing the course of a conversation. This also applies to meetings in online conference systems such as Zoom, Teams or BigBlueButton, whereby the techniques and tools used are adapted to the medium. Using very practical tasks, you will learn and practise

- how to start a conversation respectfully,

- to convey your own expertise,

- explain factual topics effectively and comprehensibly,

- find solutions to critical issues together and

- how to deal with resistance and disruptions.

You will find out what people really react to beyond words. And you will be surprised at the powerful effect these non-verbal interventions have on us. What you have learnt can also be applied perfectly to all conversational situations with up to four people. What you have learnt can be applied excellently in online meeting situations for 2-8 participants, but is also highly applicable to face-to-face situations.

Lecturer: Ferdinand Soethe
Date: 11/12 and 19 September 2020
14 lessons, 190 euros

Registration and information:
T +49 (0)441 / 798 47 26
E