contact

Office University Sports Sports Centre at Uhlhornsweg

Mon - Fri: 12.00-13.00 Mon - Fri: 16.00-20.00

+49-(0)441-798-2085

+49-(0)441-798-3189

Your feedback – our responses

Our feedback roll is located in the sports centre on Uhlhornsweg, where you can ask us lots of questions and give us valuable suggestions on how we can improve our services for you.

We try to respond to your feedback here. Sometimes
this happens quickly, and sometimes it takes longer. Please be patient with us, but feel free to send us an if you don't receive a response or if it takes too long.

And one more request: if you would like to report damage, missing equipment or inadequate cleaning, it would be very helpful if you could also indicate the room or course and day of the week. Thank you!

More volleyball courses

We would like to offer you as wide a range of different sports and forms of exercise as possible. However, with a limited number of rooms, we cannot organise any number of activities for you. This is particularly true for sports such as volleyball, which require a sports hall, where we quickly reach our limits. More activities in one sport quickly mean fewer activities in other sports. 

Nevertheless, we try to meet demand and allocate free slots based on demand, for example. Unfortunately, however, we cannot offer more volleyball courses without cancelling other activities.

Linen at the university swimming pool for early morning and lunchtime swimming

Linen towels at the university pool for early morning and lunchtime swimming

This request has been made many times. Nevertheless, after much discussion and consideration, we have always decided against it. There are several reasons for this, which we would like to briefly explain here.

  • Lines create less space, not more. If the pool is divided into four lanes, the individual lanes are too narrow for two swimmers to swim past each other safely. Without lines, it is easier to avoid each other.
  • Installing the lanes is time-consuming. The swimming instructors would have to put the lanes in place for each swimming session and remove them again afterwards. The courses that take place between early morning and midday swimming often require a pool without lanes. So the lanes cannot remain in place.
  • A "roundabout" with arches under which you could change lanes to swim in the other direction would be technically possible. Unfortunately, the necessary modifications and purchases are very expensive. In addition, there would only be room for two roundabouts in the pool. This would mean more traffic in the lanes again.

In the past, we have repeatedly discussed other solutions. For example, swimmers assigning themselves to lanes according to their swimming speed. This only works to a limited extent because self-assessment is difficult for many non-professionals and some people just look to see which lane is least busy. And then there is a wide range of swimming speeds. And the pool should be there for everyone.

If you have any ideas on how we can solve this problem together, please write to us.

More public swimming times

We understand your desire for more public swimming times. However, we share the university pool with the Institute of Sport Science and other institutes that hold classes there. We also try to organise a wide and comprehensive range of courses for you in the water.
All times in the swimming pool that are not occupied by our courses or teaching events are offered as free swimming times. Therefore, we are unfortunately unable to offer additional public swimming times at present, but we are of course continuing to work on an offer that best meets your wishes!

Cleaning in the sports rooms

Unfortunately, this is a recurring issue. Dirty floors are not exactly inviting for stretching exercises and can also be dangerous if they become slippery, for example when playing volleyball.

It's also no fun when showers or changing rooms don't look well maintained.

We see this exactly as you do and endeavour to have such problems remedied promptly. There is little we can do directly. However, we will immediately pass on your information to the sports officials, who will then contact the cleaning staff.

Here is a brief description of the target state: According to the contract with
the cleaning companies, all sports facilities are cleaned daily, usually early in the morning. Wet cleaning is carried out in the sports facilities once a week.
All sanitary facilities are wet cleaned daily.

Of course, many people use the sports halls, changing rooms and showers throughout the day. Many rooms are occupied continuously from 8 a.m. to 10 p.m., and the changing rooms and showers are used accordingly. Intermediate cleaning of the rooms is neither possible nor affordable. So if it is sometimes not quite as clean in the evening, this is also due to heavy use. And, as always, it is up to all of us. The more we make an effort, for example, to change into clean trainers before entering the sports hall, the cleaner the hall will be at 9 p.m.

If the sports facilities are not clean, please let us know by email or telephone. We will endeavour to improve the situation as quickly as possible!

Refurbished toilet facilities

The renovated toilet facilities near the lift in the sports centre were recently opened for use. We have received a number of questions about this, which we would like to answer here:

  1. These are all-gender toilets, which means that anyone can use any of the toilet facilities. To this end, the individual toilets have been separated by structural means to ensure privacy. There is therefore no longer any separation by gender in these facilities.
  2. Urinals are located at the rear of the left-hand toilet entrances and are separated by appropriate doors and privacy screens.

 

This type of structural solution meets the demand for separate toilets, as this is often the only way to create gender-neutral toilet facilities in existing buildings that are to be renovated. This will also be implemented in other areas of the university during modernisation measures.

 

In further steps, we also aim to renovate additional changing rooms, shower areas and sanitary facilities in order to bring these facilities up to modern standards as well. In this respect, there will be construction work in the sports centre from time to time over the coming months and years.

(Changed: 23 Feb 2026)  Kurz-URL:Shortlink: https://uol.de/p112851en
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