To process your order, please send us an email to Holger Tuband with the following details:

• Type of device
• Manufacturer
• Model
• Contact person
• Finance and cost centre
• Brief description of the request

During our opening hours, you can come directly to our reception (Room W 3 0-147) and bring the faulty device with you. We will then record the details and information mentioned above.

For larger and non-portable devices and systems, please arrange an on-site appointment with us at the location of the faulty device or system.