Contact

Student InfoLine

+49 (0)441 798-2728

Mo – Th  9:30 am to 4:00 pm
Fr             9:30 am to 12:00 noon

uol.de/en/division3/infoservice

SSC InfoDesk

Student Service Centre – A12

Mo, Wed, Fr   9.30 am to 12.00 noon
Tu, Th             9.30 am to 16.30 pm

Netiquette for requests by e-mail

For personal enquiries please have your student ID or application number ready on hand.

For technical reasons, it is currently not possible to place an on hold announcement in the InfoLine Study. Instead, you will hear a dial tone during our business hours if you are in the queue. In this case, we ask for your patience until the call can be answered.

E-mail communication - reliable contact

Please contact us only via your university email account
 

That makes our lives easier and we'll be in touch faster.

Teacher training
(only in German available)

Our events for you

Students - Counselling and information

Optimal management of studies

At the beginning, but also in the course of your studies, questions arise to which you have not yet found satisfactory answers ...

  • How do I organise my studies and what options are available?
  • How do I plan the course of my studies if I have to work part-time?
  • How can I optimise my learning and working techniques?
  • I have lost the "red thread" in my studies and need expert support.
  • I have a time/study problem and am looking for advice.

Change of subject and university

You had a completely different idea of what you wanted to study, now you want to reorient yourself, are looking for alternative study programmes and need expert advice ...

  • I am unhappy with my choice of degree programme. Are there any ways to correct this?
  • How can I increase my chances if I want to change my degree programme?
  • I am planning to change my place of study. What do I have to do?
  • Can credits be recognised if I change my subject or university?

Effective exam preparation

The next written and oral examinations are coming up and you want to prepare yourself optimally, both in terms of content and organisation ...

  • How do I prepare strategically and skilfully for my exams?
  • I need support for my written and oral examinations.
  • I want to check or correct my time management and need support.
  • I have failed the exam. What now?

Targeted degree programme planning

Your degree is approaching and your Bachelor's or Master's thesis needs to be well planned and prepared. With this challenge, new questions arise to which you are looking for an answer ...

  • I need support in preparing my BA/MA thesis.
  • I have a writing problem and am not making any progress with my thesis.
  • What options do I have with a Bachelor's degree?
  • Which Master's programmes are available and what are my chances?
(Changed: 11 Feb 2026)  Kurz-URL:Shortlink: https://uol.de/p9071en
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