There is a special
Hierfür gibt es eine spezielle consulting service at the university: The "IT-Beratung". You can find it on the campus in Wechloy at the entrance of the library, directly right to the issue desk. The IT-Beratung is open during the week from 12 am to 2 pm. You can come there, when even after looking into the instruction online, your WiFi will not work, for example. In general, the IT-Beratung will help you with every technical problem, concerning the IT services of the university (loss of password, TAN list, etc.).
Here are further details:
IT-Beratung Uni Oldenburg
Especially important during the Covid-19 pandemic: When you are working at home and you are not able to come to the university, the IT-Service-Desk can help you with your IT problems at home. You can send a mail to servicedesk@uol.de or call +49 441 798 5555. Please write preferential via mail and record your number for calling back.