Speaker: Patrick Koy

Part I - Seminar

General - Types of people and communication

4 personality types

- precise, reserved, formal

- compassionate, calm, co-operative

- quick, goal-orientated, independent

- communicative, persuasive, sociable

Exercise:

1. divide into small groups

2. each small group works out possible strengths and weaknesses of the individual types of people

3. present the results in plenary

Personal communication is characterised by

1. One's own unconscious assumptions.

2. One's own unconscious expectations and wishes.

3. One's own unconscious patterns ("It's always the fault of

   others/it's always me"...).

4. The unconscious additions ("...we think he said...").

   said...").

5. The way we deal with mistakes ("do I want to learn something

   or is "my defeat" a personal bankruptcy?").