Service Desk - general enquiries

+49 (0)441 798-4067

V03 S-2-217/218

Team leader

Dipl. Inf. Volker Thiemann

+49 (0)441 798-4067

V03 S-2-217

Counselling

We are happy to be your contact for all questions relating to research data management and the organisation of data processing processes at the end of projects.

Topics for which we offer our support:

Data management plans, process design and proposals

  • Design of the data management processes
  • Creation of data management plans
  • Selection of suitable tools (e.g. from the Health Research Toolpool) and service providers (university services and external partners)
  • Implementation of quality requirements (e.g. good academic practice)
  • Implementation of data protection requirements (e.g. pseudonymisation)
  • If necessary, specific input for research proposals and cost calculations
    • Consideration of specific efforts in the area of data management - e.g. in the preparation and implementation of data collection
    • Proposal design to fulfil the requirements of research funding bodies (e.g. with regard to FAIR Data)

FAIR Data and subsequent utilisation

  • Do you want to make your data FAIR and make it available to other researchers?
  • There are many details to consider, and we will be happy to support you - e.g:
    • Selection of a suitable repository - BIS Research Data Management is also a central point of contact for this.
    • Transformation into interoperable data formats
    • Publication of anonymous data vs. sharing pseudonymised data in a protected framework
    • Technical implementation of anonymisation
    • Organisational solutions to ensure long-term data storage and protected access

Use of electronic data capture systems

  • Use and configuration of electronic data capture systems (e.g. REDCap and SoSci Survey)
    • Special functions (e.g. double data entry, interfaces, import/export options, storage of catalogues, SMS notification, etc.)
    • Help with setting up/programming branches, input checks, etc.
  • Data protection-compliant solutions (e.g. through role-based control of data visibility)

Laboratory management systems and electronic laboratory notebooks

  • For expert advice on laboratory/biobank processes, please contact the Core Facility Biobank Structure.
  • We can support you with resource booking using the OpenIRIS tool.
  • We are working on providing an electronic lab notebook - please contact us if you are interested.

Other & general consulting in the field of research data management

  • Do you have other questions relating to your research data or the technical infrastructure?
    • In the box "Other UOL services" you will find other services that may be able to help you.
    • Feel free to contact us - we are constantly trying to expand our services and adapt them to your needs.

Organisational details

  • We are also happy to answer smaller/specific questions directly by phone or email.
  • Appointments can be arranged in person or virtually with a short lead time (please send us your suggested dates directly).
  • For more complex questions or general project consultations, please send us relevant information (study protocol, ethics application, consent documents, etc.) in advance for familiarisation.
  • As a rule, we write a keyword/results protocol for consultation appointments and make it available to you so that the status is preserved for possible follow-up questions and misunderstandings are avoided.
  • It generally makes sense to contact us at an early stage (especially in the case of funding or ethics proposals), as fundamental decisions regarding data collection or the possible subsequent use of data for later projects can sometimes be difficult to change later.

Feel free to contact us!
The best way to reach us is at our service address
You can find our telephone numbers in the team overview.

(Changed: 26 Feb 2026)  Kurz-URL:Shortlink: https://uol.de/p115711en
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