Learner support in technology enhanced learning
Learner support and management issues
This course will provide an introduction to the theories and concepts of support for learners in technology enhanced learning environments. Various types of learner support will be examined, including tutoring and teaching; advising and counseling; and library, registrar, and other administrative services. Discussion will address management issues, such as planning, organisational models, staffing and staff development, designing services to meet learner needs, serving special groups, and evaluation and applied research.
The course is part of our Online Teaching and Learning Programme.
Learning outcomes
At the end of the course, students should be able to ...
describe the contributions that professional or staff development can make in achieving the goals of learner support within the TEL context.
explain the rationale for learner services in technology enhanced learning environments.
analyze the importance of learner characteristics for designing learner support.
describe the various learner support functions.
critically analyze issues in the provision of learner support.