To ensure your messages don’t get lost in the daily flood of emails, we’ve put together a few tips to help you find the information you need

1. Select a significant short subject.
    
2. We and the teaching staff would appreciate a brief introduction and greeting.
    
3. Please provide your first name, last name, and preferred form of address so that we can refer to you correctly.
    
4. Students, please contact us - and especially the lecturers and administration exclusively - through your university email account. Any emails sent from outside the university will be flagged as such and are likely to be caught by the university’s spam filter.
    
5. Please formulate your text as briefly, compactly and directly as possible in the email. If we have to guess what the issue is, or if we have to ask for clarification multiple times, it takes longer to get a good answer.
    
6. Syntax, orthography and punctuation make it easier to read the e-mail.
    
7. Students should always indicate their  first subject/course of study when making personal inquiries.